Contact us

Botanical Concierge & Support

For inquiries regarding specific specimens, logistical coordination, or horticultural guidance, our team is available to assist you with professional expertise.

Direct Communication

Logistical HQ: Chladna 6, 930 11 Topolniky, Slovakia
Email: [email protected]
Phone: +421 904 641 750

Logistical Transparency

If you have questions regarding an existing shipment or specific EU transit rules, please include your order reference number for prioritized processing. We coordinate with elite carriers including DHL Premium and GLS to ensure high-status delivery.

Business Hours

Monday — Friday: 09:00 - 17:00 (CET)
Our team typically responds to botanical inquiries within 24 business hours.